Shipping policy
At MAVAURA, we are committed to delivering your order safely, efficiently, and with care. Please review the details below regarding our shipping process.
Order Processing Time
All orders are processed within 1–3 business days after payment confirmation.
Orders placed on weekends or holidays will begin processing on the next business day.
Please note: Processing times may vary during sales, holidays, or high-demand periods.
Shipping Times
Once your order has been processed and shipped, estimated delivery times are:
- Standard Shipping: 5–10 business days
- International Shipping: 10–20 business days (if available)
Delivery times may vary depending on your location, carrier delays, weather conditions, customs, or other circumstances outside of our control.
Shipping Confirmation & Tracking
You will receive a shipping confirmation email once your order has been dispatched. Your tracking number will be provided so you can follow your package’s journey.
Please allow 24–48 hours for tracking information to update.
Shipping Costs
Shipping fees are calculated at checkout based on your location and order details.
From time to time, MAVAURA may offer free shipping promotions.
Delayed or Lost Packages
MAVAURA is not responsible for delays caused by shipping carriers, customs, incorrect shipping addresses, or circumstances beyond our control.
If your package appears delayed or has not arrived within the expected timeframe, please contact us at:
Email: ShopMavaura@gmail.com
We will do our best to assist you.
Incorrect Shipping Information
Please ensure your shipping address is correct before completing your order.
MAVAURA is not responsible for orders shipped to an incorrect address provided by the customer. If an order is returned due to incorrect information, additional shipping charges may apply.
Damaged Items
If your order arrives damaged, please contact us within 48 hours of delivery with photos of the item and packaging. We will review the issue and assist you with the next steps.
Contact Us
For any shipping questions, please contact:
MAVAURA Customer Support
Email: ShopMavaura@gmail.com
Thank you for choosing MAVAURA, we appreciate your support.